INFORMATION PROVIDED ON 17TH JUNE 2020

 

Refunds

• We’ve now been able to get refunds for the following shows: Derren Brown, Russell Watson, Cinderella, Carousel and Sister Act.
• Hello Dolly, Being Ernest and Mocking Bird have also been refunded by returning your cheque to you or a cheque from us.
• Over the next week or so we will be sending out your refunds/returned cheques for the above.

Shows Outstanding

• Burn the Floor - Stevenage’s Box Office is still closed but I have been promised a refund when they open up but I don’t know when this is.
• Rat Pack - Sonning. I have just received a letter from Sonning offering a credit note but I have insisted on a refund and have replied to their letter .
• Pretty Woman - 7th July and 21st October - we have to wait until the production date has passed before I can apply for a refund, which I will do.

Holidays

• Switzerland - the country is opening up but not fully. STC have been in touch with me and I have replied saying that it might be better if we cancelled or postponed the holiday, I am waiting to hear from them.
• Lake District - the hotel opens again on the 4th July but it is too early to take a view on this yet as I have to make sure the itinerary venues are open. If not and this might be the case we may have to delay this holiday until next year.

 

Holidays

Isle of Wight holiday in August - I have just cancelled this holiday and I am waiting for our deposit payment back from Warners at the end of this month.

 

Negotiations take time and to get refunds, even longer as everyone else is doing the same thing.

Thank you for your patience.

Continue to be vigilant and we hope we can get together again soon.

Our best wishes

Marian, Robert & Emma

 

INFORMATION PROVIDED ON 11TH MAY 2020

Dear Member,

We hope you are well and staying safe.

Please see below the latest news on our shows and holidays.

 

Shows

Thank you for your patience whilst we are await refunds from the various ticketing agencies and theatres we deal with; in order for us to pass on those refunds to you.

We are pleased we are now in a position to be able to refund for 13 of the 25 trips we have on our programme – as we have received refunds for these ourselves.

Please note: they are not necessarily in date order – for example we have not yet received a refund for Cinderella on 30^th April but expect it soon.

The 13 trips are listed below.

Show                                                           Date of Show

GLENN MILLER                                                       SUNDAY 29TH MARCH 2020

PRINCE OF EGYPT                                                 TUESDAY 31ST MARCH 2020

CARMEN                                                                WEDNESDAY 1ST APRIL 2020

TINA                                                                       THURSDAY 2ND APRIL 2020

MAMMA MIA                                                           THURSDAY 2ND APRIL 2020

GREAT CHORAL CLASSICS                                     SUNDAY 19TH APRIL 2020

SYMPHONIE FANTASTIQUE                                     SUNDAY 31ST MAY 2020

FACE THE MUSIC                                                    SUNDAY 7TH JUNE 2020

THE DOCTOR                                                          TUESDAY 9TH JUNE 2020

BEETHOVEN                                                           SATURDAY 27TH JUNE 2020

MAGIC GOES WRONG                                             TUESDAY 30TH JUNE 2020

HAMPTON COURT                                                    FRIDAY 10TH JULY 2020

HALF A SIXPENCE                                                   WEDNESDAY 29TH JULY 2020

 

We are in the process of posting your refunds via cheque (which is guaranteed for 6 months) or by BACS if you had requested previously. Whilst we do have the ability to pay you by BACS -  but please do bear in mind this is a slower and less favorable option as we do not have you set up as a payee and we do not want to get your details wrong!

We have taken off an admin fee of £1 from your refund.

We will be issuing more refunds as they become available.

Please continue to check our web site for future updates.

 

Holidays

We currently have nothing more to report on our holidays as Switzerland is not until September and the Lake District in October.

 

All trips are now cancelled and the refunds have been issued.

Holidays

Kent: has been cancelled and the money will be refunded in 120 days from notification.

Warners: we have not heard from Warners yet as the final balance is not due until June. I am assuming we will be re-scheduling this holiday until next year – information to follow to those who have booked.

Please phone or e-mail us if you have a query or would like a chat.

We are missing our get togethers. It looks like this will continue for another 3 weeks at least so we must keep to our routines.

All the very best, Marian Robert and Emma.

 

INFORMATION PROVIDED ON 7TH APRIL 2020

Dear Member,

We hope you are well and staying safe.

It has been 3 weeks since our last email so we wanted to get in touch to keep you updated.

Please see below the latest news on our trips, holidays and theatre outings.

 

Trips

All GTC trips until the end of May have been cancelled and we are just in the process of refunding your money via cheques. We will be taking an admin fee of £1 per trip off of your refund to cover our costs. We hope you feel this to be fair.

Holidays

1. Kent – April: We have asked Success Tours for a refund and are still awaiting their reply which we hope will be on Monday. We are hoping to re-schedule this holiday next year.
2. Warners Bembridge – August: We are hoping this will still go ahead. Our final balance is not due until June so we may hear more news by then. I will keep you updated.

 

Trips

All theatres are now closed until the end of May. We are endeavoring to get refunds for each performance but we may have some where we are asked to re-schedule instead.  We will pay back by cheque or BACS where we can, but this will take time as the theatres will only react after the performance date has passed and it could take several weeks after that. Thank you for your patience whilst we wait for all of this to play out.

Holidays

1. Switzerland – September: We are hoping to run this holiday but will have to see what the situation will be closer to the time.
2. Lake District Holiday: this has been rescheduled for October and we’re hoping things will have improved by then.

Please check our web site www.htclub.co.uk for any up-to-date details and changes. When looking at e-mails please also check junk and spam folders and add our email address to your safe senders list.

Please phone or e-mail if you want to contact us - if you have a query or even if you just want to have a chat!

Marian Robert and Emma.

 

INFORMATION PROVIDED ON 25th MARCH 2020

Dear Member,

You are at the heart of what we do and any decision we make. Therefore as a result of the Covid-19 situation and based on WHO and recent UK Government advice, we are taking a number of actions to prioritise your health and safety.

In response to the latest Government guidance, and owing to the fact most of our members fall into the vulnerable age bracket, we have made the decision to either move or suspend (until an alternative date can be suggested) many of our forthcoming trips & holidays. In some circumstances we may need to cancel – and in this instance it will be because no alternative date can be arranged. A full list of the affected trips/holidays is listed on this page.

Information about venues and suppliers

Milton Keynes Theatre closed its doors on the 17^th March until further notice. They have explained that they will be in touch over the coming days to explain what this means for our bookings.

Most theatres in London have closed their doors but have not been clear about when they might reopen. We are still unclear about how they will offer or issue refunds so we will keep you informed as the situation evolves.

I’m sure you can understand the level of uncertainty we are facing as we work through all of this and we ask you to please bear with us.

We hope this email will help answer many of your questions. However, please do not hesitate to get in touch should you have any immediate concerns or questions.

Keeping you informed

This website will be updated regularly with the latest information on both the Herts Theatre Club and Go Together Travel Club. Those of you that have given us their email address will get their information by email as the situation changes. Please look out for these. If you're not sure whether or not you are on our mailing list, just provide your name and email address in the form at the foot of this page.

Otherwise could you contact us two days before the show or trip is due to take place for the latest position. Tel: 01582 469338 or my mobile 07771 617993

If we need to contact you directly, we will do so by email if we have your email address on our database, or telephone you.

Affected Trips

• 26^th March 2020 - Wimpole Estate;            postponed, new date TBC
• 6^th April 2020 – Burghley House;                postponed, new date TBC
• 16^th April 2020 – Maldon Boat Cruise;        postponed, new date TBC
• 23^rd April 2020 – Highclere Castle;            postponed; venue closed; new date TBC* updated*
• 4^th May 2020 – Highclere Castle;              postponed; venue closed; new date TBC *updated*
• 14^th May 2020 – Maldon Boat Cruise;        postponed, new date TBC

 

We are still working through each of the following trips.

Venues are closed and performances will not be running on the below dates. *updated*

We are awaiting information on whether they will be cancelling the performances or postponing

• Sunday 29th March 2020 - Glen Miller in Milton Keynes
• Tuesday 31st March 2020 -  The Prince of Egypt in London
• Wednesday 1st April 2020 - Carmen in Milton Keynes
• Thursday 2nd April 2020 - Mamma Mia in London
• Thursday 2nd April 2020 - Tina Turner in London
• Friday 17th April 2020 - Burn the Floor in Stevenage
• Sunday 19th April 2020 - Great Choral Classics at The Royal Albert Hall
• Thursday 30th April 2020 - Cinderella - Northern Ballet in Milton Keynes

Coffee mornings are being cancelled until further notice.

Could you contact us about the latest position two days before if you are unable to receive the updates from the website or email

• Sunday 17th To Friday 22nd May 2020 - Lake District Holiday
  We have talked to the hotel about rescheduling and they have given us a new date which is Sunday 11^th October to Friday 16^th October.  We still have places available for this holiday.

We have not yet acted on any trips beyond those dates listed. We plan to keep you informed and updated however via our website www.htclub.co.uk and email

Please stay safe and continue to follow government advice.

Marian, Robert and Emma
25 Stewart Road
Harpenden Herts AL5 4QE

01582 469338

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